Support
Stuck? We've got you.
Check the FAQ on the home page first — for everything else, a real person reads every email.
Contact
Email support@unscroll.app — we reply within 1–2 business days. Include your iOS version and a screenshot if something looks wrong.
Common issues
- Shield isn't blocking apps: Unscroll uses Apple's Screen Time (Family Controls). Open Focus → Setup and confirm Screen Time access is enabled, then rebuild your shield list.
- Restore purchases: Profile → Settings → Restore Purchases. Subscriptions follow your Apple ID.
- Manage or cancel Unscroll Plus: iPhone Settings → your name → Subscriptions → Unscroll.
- Delete your account: Settings → Account → Delete Account erases your account and synced progress permanently, or email us and we'll handle it.